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Social CRM's Point of First Impact - 
Service is becoming perhaps the most important leg of CRM. It's not just me saying it -- it's many others, including Paul Greenberg, who literally wrote the book on CRM. With the economy in the state it's in, that makes sense; keeping the customers you already have has never been more important. However, service has some internal cultural hurdles to clear before it gets the respect it deserves.
- Found: 5 hours ago

Convergys Named 2010 Service Winner in Outsourcing by CRM Magazine - 
Cincinnati - Convergys Corporation , a global leader in relationship management, announced today that Customer Relationship Management (CRM) Magazine selected it as a Service Winner in the Outsourcing category.
- Found: 1 hour ago

TreeHouse Announces Marketing View Integration with Oracle CRM - 
Salt Lake City, Utah - March 11, 2010 - TreeHouse Interactive, the technology provider in on-demand partner relationship management (PRM), channel sales force automation (CSFA?) and demand generation solutions, today announced that Marketing View, the company?s demand generation solution, now integrates with Oracle(R) CRM On Demand.
- Found 26 minutes ago

CRM and IT failure: An enlightened view - 
Yesterday's blog on CRM failure inspired an important response from Oracle that I am reprinting here as a guest post.
- Found 31 minutes ago

Soziale Netzwerke verändern das CRM - 
Frankfurt/Main - Soziale Netzwerke wie Twitter und Facebook verändern das Verhältnis zwischen Kunden und Unternehmen. Die Anbieter von CRM-Software sind emsig dabei, ihre Datenbanken für die Kundenverwaltung um Schnittstellen zu den beliebten Tummelplätzen im Netz zu erweitern.
- Found: 7 hours ago

HE-5 Resources Corporation 'Triple Crown CRM': Discover and Enjoy the Secure Ride to Simplicity - 
NEW YORK----HE-5 Resources ?Triple Crown CRM?: Discover and enjoy the secure ride to simplicity.
- Found: 2 hours ago

salesforce.com inc. (CRM) Chairman of the Board & CEO, 10% Owner Marc Benioff sells 10,000 ... - 
By insider. Chairman of the Board & CEO, 10% Owner of salesforce.com inc. ( CRM ) Marc Benioff sells 10,000 shares of CRM on 03/10/2010 at an average price of $74.96 a share. Read more » »
- Found: 18 hours ago

DJ press1.de/ONLINE MARKETING und CRM als TOP-Th. - 
ONLINE MARKETING und CRM als TOP-Themen in der BMW-Welt am 23. März 2010 (press1) -10. März 2010 -Das vertriebsorientierte Marketing hat sich als Renner für die Kongressmesse in München erwiesen.
- Found: 2010-03-10, 16:38 GMT

DJ press1.de/Omikron Data Quality Server für CRM-Suite. - 
Omikron Data Quality Server für CRM-Suite update.seven verfügbar Der Data Quality Server von Omikron ermöglicht in der CRM-Lösung update.seven jetzt eine Stammdatenprüfung im Echtzeitbetrieb.
- Found: 2010-03-10, 14:54 GMT

press1.de/ONLINE MARKETING und CRM als TOP-Themen in der BMW-Welt am 23. März 2010 - 
DJ press1.de/ONLINE MARKETING und CRM als TOP-Themen in der BMW-Welt am 23. März 2010 ONLINE MARKETING und CRM als TOP-Themen in der BMW-Welt am 23. März ...
- Found: 2010-03-10, 16:34 GMT